Privacy Policy

1. Information We Collect

We collect information you provide during registration, including your name, email address, phone number, school/college name, class/year, and city. We also collect payment information (processed securely via Razorpay), course progress data, and attendance records.

2. How We Use Your Information

• To provide and manage your course enrollments and track progress
• To process payments and issue receipts
• To communicate important updates, session schedules, and announcements
• To issue and verify certificates of completion
• To improve our platform, content, and user experience
• To respond to your inquiries and support requests

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share information with trusted service providers (payment processors, email services, hosting) solely to operate our platform. We may disclose information if required by Indian law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures including encryption, secure server infrastructure, and access controls to protect your data. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather usage analytics. You can manage cookie preferences through your browser settings.

6. Minor Students

Many of our students are under 18 years of age. We take extra care to protect minor students' data. Parental or guardian consent is required for students under 18. We do not knowingly collect data from children under 13 without verifiable parental consent.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may request data deletion by emailing us. We will process such requests within 30 business days, subject to legal and contractual obligations.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Course completion and certificate records may be retained indefinitely for verification purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact

For privacy-related inquiries, contact us at contact@pdhoindia.com.